The small type: if you should be seeking an original engagement ring or special anniversary present, Leibish & Co. provides a robust supply of high-quality, colorful, and conflict-free diamonds and gems. The family-run company might operating online since 1998 with your own touch that has obtained perform company the world over. Leibish & Co. allows you purchasing free stones or even utilize the free “Design a” instrument to take your own ideal bit of jewelry your. With years of experience and strong artistry under its strip, Leibish & Co. is found on the brink of growing its inventory to watches and various other add-ons.
Whenever Leibish Polnauer founded 1st web diamond business in 1998, it got almost an entire day to publish an individual image and explanation to their website â but he had been a visionary just who watched prospective from inside the fledgling world of ecommerce. “as he views the potential in a concept, he’ll try everything in his capacity to advance with-it,” said Benji Margolese, Director of information promotional for Leibish & Co.
Leibish produced a fruitful, family-run operation together with his spouse and kids helping in leadership roles. They’ve expanded a successful internet business with offices found throughout the world. Leibish & Co. is a leader in distinctive coloured expensive diamonds and gemstones which are difficult to get in other places. Their expensive diamonds may conflict-free, and is a key point for several buyers.
“men and women come to united states since they search for some thing a tiny bit various, something more unique than what everybody else features,” Benji stated.
While Leibish & Co. supplies top-notch old-fashioned expensive diamonds, the business focuses on colourful, distinctive precious jewelry. When requested exactly why the organization has actually this type of a top buyer return rate, Benji rapidly pinpoints the reason.
“It really is a mixture of exemplary services and products, great service, and jewelry designed to the highest levels of excellence,” the guy mentioned. “The jewellery we make isn’t your daily, mass-produced kind of item. Every piece is actually custom-made to completely suit the diamond or gemstone selected by client.”
A household Affair With private Service
Leibish & Co. is actually a real family company, with Leibish’s family members playing essential parts from inside the organization.
Leibish functions as creator and President regarding the organization, while his spouse, Rosi, may be the business’ Events Manager. Their particular eldest daughter, Chavi, functions as top honors Jewelry Designer â which will be a huge responsibility since custom jewelry makes up more than 50% of the business’s business, Benji mentioned.
Leibish’s oldest daughter, Yossi, may be the Chief Executive Officer of Leibish & Co. Another child, Shmulik, that is a graduate associated with Gemological Institute of America, may be the Chief Diamond Buyer for all the company. “Shmulik is, actually, certainly one of most gifted shade diamond specialists in a,” Benji mentioned.
Leibish’s son Itzik could be the business’s COO and runs their nyc workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kids, will be the organizations CFO.
“As one of the longtime people in the group, i will tell you that, however, there isn’t any connection, they consider me, yet others, element of their loved ones,” Benji said. “everyone bring our personal expertise towards business, but come together to constantly expand the company.”
Customers are in addition handled like family members at Leibish & Co., in which the company invests electricity into individual solution and income. “have you ever managed one particular agent, like, this is the same person you will constantly manage, no matter what you happen to be contacting or composing within,” Benji said. “we do not have confidence in moving clients around to various divisions when they have a question or certain problem they would like to cope with.”
Customers Come From all around the World
Leibish features many various kinds of clients: discover consumers, who primarily shop through internet site, stores, and the ones in trade business, exactly who typically check out the business’s major workplaces in ny, IsHeather Rae nakedl, and Hong-Kong.
A great deal of Leibish & Co.’s clients are from the US. The then hottest market is actually Canada, followed closely by great britain, Australia, Hong-Kong, as well as the remainder of European countries.
Consumers at each and every period of life store at Leibish & Co., though nearly all are within centuries of 35 and 54, Benji stated. Furthermore, the organization garners approximately 300,000 site check outs monthly â and helps to keep nearly all of the customers coming back again.
“along with a 70percent return buyer status, we stay extremely well-known companies within niche,” he stated.
Colorful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. holds top-quality jewelry, additionally keeps inventory flexibility, especially for on-line consumers, Benji said. The organization carries a huge selection of free expensive diamonds and precious gems, but the key goods are customized jewelry projects.
“We keep extreme collection of multicolor diamond and gem stone jewelry, with a few regarding the rarest tones ever seen,” the guy said. “Our company is recognized most readily useful by all of our bread-and-butter items â yellowish diamond and pink diamond wedding bands. However, we sell diamonds of almost every shade, and valuable gems â such as sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, too, but our very own expertise is in the world of shade.”
For clients that have something planned and require assist that makes it a reality, Leibish & Co. offers a “Design Your Own” precious jewelry device, which Benji said is their preferred item.
“Obviously, when looking for a unique portion, folks often desire specific stones and setting designs they have already dropped in love with,” the guy mentioned. The “Design yours” instrument makes it possible for clients to construct an item using the material, placing, and material regarding choice.
“it permits these to deliver their particular aspirations your â with this knowledge in craftsmanship,” Benji informed us.
Accessories & New using the internet Tools waiting for you for Leibish & Co.
because looks forward to the future, Leibish & Co. is actually gradually shifting toward higher-ticket things plus product diversity. The business feels comfortable branching off to new products due to the commitment and enthusiasm it relates to perfect their current productions.
“There is talked about presenting lots of accessories â such as for example deluxe watches, bags, and even pens,” Benji stated. “But we decided to hold back until we 1st perfected all of our major type of item, basically diamonds.”
Leibish & Co. normally looking for ways to carry on refining their prominent website, also. One of the ways it intentions to enhance their on-line experience is through presenting augmented truth functions, that’ll offer virtual consumers more of an in-store experience.
As a company along with its sources in colourful diamonds and e-commerce, Leibish & Co. consistently innovate in a conventional industry which views modification as exclusion, maybe not the guideline.